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Child Support Enforcement Agency Forms and Information


Submitting Documentation to CSEA

The CSEA has several options available for submitting information.

  • Email:

    • Child Support Customer Service Web Portal: Information may be submitted as attachments to web portal messages. You may access the web portal HERE

  • Online

    • Information may be submitted by email to Be sure to include information properly identifying the documentation and the purpose of its use. Include your SETS case number in the subject line of the email.  Note: This email address is for submitting documentation only and is not used for communicating with team members.

  • Mail:

    • Information may be mailed to CSEA at Summit County CSEA, 175 South Main Street, 5th Floor, Akron, Ohio 44308

  • Drop-off:

    • Information may be dropped off at our drop-box located on the 4th floor of the Ohio Building, next to the ATM machine, or on the 5th floor outside our office between the hours of 8:00 a.m. and 4:30 p.m.

The CSEA does not provide services for visitation issues, including requests for enforcing or establishing visitation rights; determination of a child/children's custody, including requests for changes and/or modifying custody or a change in residential parent; property settlement issues; arresting or physically detaining anyone (the County Sheriff is responsible for these actions); obtaining documents for your case such as a birth certificate, divorce decree, tax returns, or other necessary paperwork (these documents may be obtained by contacting the appropriate court, health department, or taxing entity).


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